RefWorks is hosted on a U.S. server
You were not asked to create a password. At the beginning of this process you entered your student number and password. This is the password assigned to RefWorks.
AskAway is staffed by librarians from post-secondary institutions in B.C. When you start an AskAway session, a librarian will chat with you in real-time.
Mon - Thurs: 9 am-9 pm
Friday: 9 am - 5 pm
Saturday: 11 am - 5 pm
Sunday: 10 am - 9 pm